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Terms & Conditions for the purchase of online courses, provision of presentations and advisory services from A Call To ReWild Ltd

These terms and conditions apply to Services provided by A Call to ReWild

You may contact us on info@acalltorewild.co.uk

These terms and conditions apply to the sale of any online course, provision of a presentation or our advisory services. Please read these terms and conditions carefully before purchasing an online course, arranging a presentation, or agreeing to advisory services, and print off a copy for your records.

For purchases via our website, by clicking on the “Buy Course” button you agree to the terms of this agreement which will bind you. For services arranged in person, by telephone or email, where payment is required in advance, such payment is taken as your consent to be bound by the terms of this agreement. For services arranged in person, by telephone or email, or where you click on a weblink or social media button, where payment is not required in advance, the agreement to services is taken as your consent to be bound by the terms of this agreement. If you do not agree to these terms and conditions you must cease to continue to purchase any services from us, or where payment is taken after the service commences, you must inform us in writing of your desire to not be bound by these terms and conditions, or inform us in writing of your desire to cease receiving our services; we will treat the time and date of receipt of such instruction as the time and date from which you no longer wish us to charge for services. In this last instance, any costs that we accumulate on your behalf, prior to receiving your instruction to cease providing you with services, will be charged to you.

1. Definitions

“Confidential Information” means information provided by one party to the other inwritten, graphic, recorded, machine readable or other form concerning the business, clients, suppliers, finances and other areas of the other party’s business or products, including, without limitation, the course or presentation materials, but does not include information in the public domain other than through the default of the party disclosing the information, information required to be disclosed by any court or regulatory authority, or any information already in the possession or control of the disclosing party.

“Course or Presentation Materials” means the information provided by A Call to ReWild to accompany a course or presentation provided as part of the Services in hard copy or electronic form.

“Fees” means the fees paid by you to A Call to ReWild for the Services.

“Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, designs and registered designs, trademarks, rights in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.

“Online Course” means the delivery by us of an online course pursuant to which you learn course materials remotely.

“Presentation” means the delivery by us of an audio-visual experience which you attend in person, or via a video call.

“Services” means the provision of online courses and/or the course materials, or in-person or video call presentations, or the provision of written and/or verbal professional advice, together with such other services as agreed from time to time and purchased by you through the Website or by email.

“Website” means https://www.acalltorewild.co.uk/

“you” means the individual purchasing the Services.

2. The Services

2.1. A description of the Services are available on our Website. We will provide the Services with reasonable care and skill in accordance with the description set out on the Website. We aim to keep the services up to date through periodic updates that should not impact on your enjoyment or use of the Service.

2.2. We reserve the right to vary or withdraw any of the Services described on the Website without notice.

2.3 By purchasing our Services you are confirming that the Services you are purchasing will meet your needs. We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.

2.4. Our Online Courses display best on PC or laptop monitors ⩾13 inches, during times of low general internet traffic and when the course is not being accessed by many users simultaneously. Whilst we endeavour to make our Online Courses accessible to most devices at most times, we accept no liability for any variation in your experience due to your device, internet performance or temporal Online Course usage (see clause 6.2). It is normal for our larger courses to take a few minutes to fully load up and become responsive after you initially access them each time, due to their file size.

2.5. To supplement the content of our Online Courses, you frequently have the opportunity to refer to useful third party resources, mainly through weblinks. However, A Call to ReWild and our employees are not responsible for the suitability, content, opinions, security, maintenance and currentness of those weblinks, resources or the information held therein (see also clause 13.4.). Therefore you visitor use those resources entirely at your own discretion and risk, and A Call to ReWild accepts no liability for any harm, damage or loss that may befall you or your device as a result of using those resources (see clause 6.2).

2.6. Our presentation services will normally require provision of a venue, electrical supply, laptop-friendly projector and a screen. Such venues may provide catering, refreshments, parking and comfort facilities. Where we organise the presentation, we will take responsibility for the provision of the above facilities, and hence successful running of the presentation. Where such facilities are not available, we will always endeavour to inform you before payment. When you invite us to present at a venue you have arranged, you must take responsibility for the above facilities and any impact the lack of them may have on the successful running of the presentation; were serve the right to still charge for the service in this situation. When presentation services are by video link, the responsibility for the video APP setup, running and delegate invitation/APP information, and hence presentation accountability will be discussed and agreed prior to purchase.

2.7. Our professional consultancy services are either provided to you face to face through a site visit, via a remote video-call, over the telephone, or involve desktop paper, online or computer work, or involve us contacting third parties on your behalf. The work we undertake will always be explained to you in advance, along with an estimate of the time involved, allowing you to understand the costs involved up-front and providing you with the opportunity to decline the work before fees become due. Most site visits are charged by the day, unless you state that you do not require our services within an hour of our arrival upon the first visit, by mutual agreement at anytime, or when we are providing a half-day visit within thirty minutes drive of Rugby. Our fees are transparently displayed on our website, and can be provided upon request. Costs incurred on your behalf, with your prior agreement, will be charged to you up to the point in time that you inform us in writing of your wish to cease receiving our services.

3. Ordering Services

Purchasing Services via the Website

3.1. Only online courses are available to purchase on the website. To purchase an online course click the buttons on site to add the desired course(s) to your basket, then click on basket, check the goods are correct, click on checkout and follow the on-screen instructions to pay.

3.1.1. Once you have paid, you will be emailed a link which will allow you to open the course. Please save this email somewhere safe to maintain future access.

3.1.2. When you place an order for an online course on the website, you are offering to purchase the online course on these terms and conditions. A Call to ReWild reserves the right to cancel or decline your order or any part of your order at anytime until it has been confirmed in accordance with clause 3.1.3. below.

3.1.3. A legally binding agreement between us and you shall come into existence when we have received payment of the relevant Fees from you in accordance with clause 5 below.

Purchasing Services via email/contact form

3.2. To arrange or purchase a Service by email please email info@acalltorewild.co.uk or fill in the contact form at https://www.acalltorewild.co.uk/contact-us

3.3. When you place an order for a Service via email or the contact form, you are offering to purchase the Services on these terms and conditions. A Call to ReWild reserves the right to cancel or decline your order or any part of your order at anytime until it has been confirmed in accordance with clause 3.5 below.

3.4. Following receipt by us of your order for Services by email or contact form, we will contact you confirming receipt of your order.

3.5. A legally binding agreement between us and you shall come into existence when we have either:

(a) accepted your offer to purchase Services from us by sending you an email confirming the purchase; and

(b) received payment of the relevant Fees from you in accordance with clause 5below; or

(c) accepted your instruction to provide you with professional advice or consultancy services by sending you an email confirming the instruction.

3.6. Where your order consists of multiple services, each individual service will be treated by us as a separate offer to purchase or agreement. Acceptance of your offer to buy one or more services will not be acceptance by us of your offer to purchase any other services which make up your order.

4. Cancellation and Variation

4.1. Subject to clause 4.2 below, where we have accepted / confirmed the Services being purchased by you (specifically the provision of online courses only) and formed a legally binding agreement with you in accordance with clause 3.1.3. above, then you are permitted within 14 working days starting on the day after the date we have concluded our agreement in accordance with clause 3.1.1., to cancel your purchase of the Services.

4.2. If you have purchased an Online Course and have already accessed, all or part of the Online Course and/or started to use that Online Course then you shall have no right to cancel your order, as per the Consumer Contracts Regulations.

4.3. Notwithstanding clauses 2.6., 2.7. or 4.1., there is no other right to cancel or vary your purchase of Services and any other cancellation will be at the entire discretion of A Call to ReWild.

5. Fees

5.1. The Fees for the Services shall be as set out on the Website or as communicated to you by email at the time you placed an order for them.

5.2. Unless otherwise specified at the time you purchase the Services the Fees are inclusive of VAT or other local taxes. Each of these costs will be set out in the Website or told to you by email prior to your purchase of the Services.

5.3. Fees for the online course selected by you on the Website or presentation purchased by email shall be collected at the time of purchase. Fees must be paid in full prior to you accessing any online course or attending a presentation but see5.3.1. below.

5.3.1.The exception to 5.3. is the provision of professional advice or consultancy services, where fees are normally invoiced periodically. These fees are often charged retrospectively or after task completion, but an advance deposit may be required in some circumstances. Where possible A Call to ReWild will endeavour to reach a mutually agreeable payment schedule with clients, but where agreement cannot be reached, we reserve the right to make the final decision on how and when payment is due. Whether deposits are refundable is entirely at the discretion of A Call to ReWild, and clients should seek this information before paying a deposit.

5.4. Any fees charged by your bank, debit or credit card provider in connection with your purchase of Services are for your own account and A Call to ReWild shall not be responsible for these.5.5. You shall be responsible for all costs you incur in connection with your access to any Online Course, attendance at any presentation, or pursuit and/or fulfilment of any recommendation or suggestion, professionally advised by employees or representatives of A Call to ReWild Ltd, whether in the course of their business, or otherwise.

6. Liability

6.1. No part of the provision of the Services shall be deemed to be, nor is it intended to be, nor should it be taken to be, the provision of investment advice.

6.2. Although A Call to ReWild aims to provide the Services to the highest standards of the industry, neither it, nor its staff accept any liability for (i) any inaccuracy or misleading information provided in the online courses, course materials, presentations or professional advice and any reliance by the Client on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement, or, (v) any experience arising from matters discussed in clauses 2.4., 2.5., 2.6. or 2.7. above.

6.3. Except to the extent that they are expressly set out in these terms and conditions, no conditions, warranties or other terms shall apply to the Services. Subject to clause 6.5 no implied conditions, warranties or other terms apply(including any implied terms as to satisfactory quality, fitness for purpose or conformance with description).

6.4. Subject to clause 6.5 below, A Call to ReWild's total liability arising from or in connection with these terms and conditions and in relation to anything which we may have done or not done in connection with these terms and conditions and the delivery of the Service (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the Fees received by us in connection with the relevant service in relation to which a dispute has arisen.

6.5. Nothing in this Agreement shall exclude or limit A Call to ReWild’s liability for (i)death or personal injury caused by negligence, (ii) fraudulent misrepresentation or(iii) any other matter which under English law may not be limited or excluded.

6.6. No claim may be brought more than six months after the last date on which the Services concerned have ceased to be provided by us.

7. Intellectual Property

7.1. All Intellectual Property Rights in the Online Courses, our presentations and the website, are, and remain, the intellectual property of Richard D Godbehere/A Call toReWild, whether adapted, written for or customised for the Client or not.

7.2. You are not authorised to:-

(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Online Courses or presentation material without prior written permission;

(ii) record on video or audio tape, relay by videophone or other means the Online Courses or presentations given

(iii) use the Online Course or presentation Materials in the provision of any other course or training whether given by us or any third party trainer;

(iv) remove any copyright or other notice of A Call to ReWild or Richard Godbehere on the Online Courses or presentations;

(v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of the Online Courses or presentations.

Breach by you of this clause 7.2 shall allow us to immediately terminate these terms and conditions with you and cease to provide you with any Services, including but not limited to access to the Online Courses or presentations.

7.3. In consideration of the Fees paid by you, we grant to you a limited, non-transferable, non-exclusive licence to use the Online Courses purchased for the sole purpose of completing the Online Courses.7.4. In consideration of the Fees paid by you, we grant to you a limited, non-transferable, non-exclusive permission to attend the presentation purchased for the sole purpose of experiencing the presentation.

8. Confidentiality

8.1. Each party shall keep the other party’s Confidential Information strictly confidential and not use it otherwise than for the purposes of these terms and conditions, and shall return it on demand and not retain copies of it.

8.2. To maintain confidentiality, A Call to ReWild will endeavour to keep confidential information for the shortest time period possible that allows us to provide you with a professional service as described on the website, other than confidential information required to provide you with continued access to, and management of, the Online Courses, presentations or advisory services.

8.2. Either party may disclose Confidential Information to its legal and other advisors for the purposes of obtaining advice from them.

8.3. This clause shall continue notwithstanding termination of these terms and conditions.

9. Termination

9.1. We shall be entitled to terminate these terms and conditions and cease to provide you with any Services with immediate effect in the event that you:

a. fail to pay when due your Fees;

b. act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee or representative of A Call to ReWild;

c. steal or act in fraudulent or deceitful manner towards us or our employees or our representatives;

d. intentionally or recklessly damage our property or the property of our employees or representatives;

e. commit any criminal offence involving the Online Courses, presentations or information provided to you through our fulfilment of our role as professional advisors, or where the victim is our employee or representative;

f. are in breach of these terms and conditions.

9.2. On termination clause 6 (liability), 7 (intellectual property rights), and 8 (confidentiality) shall continue notwithstanding such termination.

10. Entire Agreement

These terms and conditions, together with any Course Specific Terms and Conditions are the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. You confirm that you have not relied on any representations in entering into these and any other terms and conditions with us. Nothing in this clause or terms and conditions shall limit liability for any fraudulent misrepresentation.

11. Force Majeure

A Call to ReWild shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes, delay caused by transport disputes, failure to provide a course, presentation or professional advice caused by an emergency in the trainer’s family, illness of the trainer, Government edict or regulation.

12. Assignment

Any Services provided by us under these terms and conditions are personal to you and cannot be transferred or assigned to any other person.

We shall be entitled to assign these terms and conditions to any other company without prior notice to you.

We may assign, transfer, sub-contract any of our rights or obligations to any third party at our discretion.

13. Data Protection

13.1 The nature of the Services provided by us means that we will obtain, use and disclose (together "Use") certain information about you ("Data"). This statement sets out the principles governing our Use of Data. By purchasing the Services you agree to this Use.

13.2 When you register with us you will need to provide certain Data such as your contact details. We will store this Data and use it to contact you, provide you with details of the Services you have purchased and otherwise as required during the normal provision of the service.

13.3 We may also use Data you provide in response to a request by us for feed back on our services or Websites, but only anonymously and with your express permission. We will not pass any personal data onto anyone outside of A Call to ReWild without your express permission.13.3 To enable us to monitor and improve our Services, we gather certain aggregated information about you, including details of your email address, username and the parts of the Website you visit.

13.4. Our products may link to third party websites and we are not responsible for their data policies or procedures or their content.

13.5. A Call to ReWild endeavour to take all reasonable steps to protect your personal Data including the use of password protection, but cannot guarantee the security of any Data you disclose. You accept the inherent security implications of being and transacting on-line over the internet and will not hold us responsible for any breach of security.

13.6. If you wish to change or update the data we hold about you, please e-mail info@acalltorewild.co.uk or contact us using the contact form on our website.

14. Law and Jurisdiction

This Agreement is subject to English law and the parties submit to the exclusive jurisdiction of the English courts in connection with any dispute hereunder.

15. Notices

You can contact us by any of the following methods: Email: info@acalltorewild.co.uk

Contact form at: https://www.acalltorewild.co.uk/contact-us

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